Returns & Exchanges
We want you to love your colorful finds, but if you're not completely satisfied, we offer returns and exchanges within 30 days of your purchase date. Items must be in their original condition, unworn and unwashed, with all original tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place your items in their original packaging or a secure box, ensuring all FARM Rio tags remain attached to the garments.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing